#Facebook pauses sales oculus quest due skin
In December, Facebook acknowledged in a blog post that some Oculus 2 users were experiencing skin issues and promised to investigate, Bosworth noted. “While the rate of reports is small and the majority of reported cases are minor, we’re committed to ensuring our products are safe and comfortable for everyone who uses them,” he added. “As more people got into VR with Quest 2, we started receiving reports that a very small percentage of Quest 2 customers experienced some skin irritation after using the removable foam facial interface,” Bosworth wrote. The company released the Oculus 2 headsets, which cost between $300 and $400 depending on storage options, in September as a smaller and cheaper alternative to its predecessor.Ī removable foam facial interface in the Oculus Quest 2 VR headset is causing some users to develop a rash.Īndrew Bosworth, head of Facebook reality labs, addressed the recall Tuesday in an open letter to Oculus users. The Oculus headsets are among Facebook’s only efforts to break into hardware, and it’s part of the social media giant’s push into virtual reality as a way to prepare for the so-called “metaverse,” which some have likened to the next evolution of the internet. The recall comes after the company received more than 5,700 reports of skin irritation related to the device, the CPSC said, and about 45 reports of users needing medical attention. Facebook is recalling a part found in around 4 million Oculus Quest 2 virtual reality headsets. The black piece of equipment “can cause facial skin irritation and reactions including rashes, swelling, burning, itching, hives, and bumps,” according to the Consumer Product Safety Commission. The affected piece in the devices is the “removable foam facial interfaces,” which sits around a user’s eyes and nose and provides a cushion between the headset and their face. Facebook is pausing sales of its Oculus Quest 2 virtual reality headsets and voluntarily recalling a part found in around 4 million of the devices, the company and federal regulators announced.
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